Berlin, Wildau, or Remote | Full-time
KINOVA stands for smart customer experience through conversational AI. We help companies scale their customer communications using AI—with measurable results. Our clients are major players in industries such as aviation and finance. We work quickly, precisely, and with a focus on solutions. That’s why we need you.

YOUR MISSION:
‍As a Business Development Executive / Growth Manager, you’ll identify new market opportunities, develop target customer lists, initiate initial contacts, and qualify leads in the enterprise and upper-mid-market segments. You’re often the first point of contact at KINOVA for potential customers, making you crucial in turning initial interest into a strategic conversational AI project. You combine research, outbound outreach, partner collaboration, events, and astute market analysis with a clear goal: to initiate meaningful conversations with companies looking to transform their customer service with AI agents.

YOUR RESPONSIBILITIES:

• Identify new target customers, industry clusters, and potential use cases
• Identify and reach out to relevant contacts in Customer Service, Operations, IT, AI, CX, and management
• Develop and execute outbound campaigns via email, LinkedIn, phone, and events
• Preparing, conducting, and qualifying initial interviews
• Clearly identify pain points, opportunities for automation, project timelines, decision-making processes, and next steps
• work based on clear goals and KPIs, such as the number of qualified initial meetings, opportunities generated, pipeline contribution, and conversion rates
• Pass qualified opportunities on to Sales and actively support the rest of the process
• work closely with account management, marketing, operations, and the founders
• Continuously test and improve messaging, target audience outreach, and campaigns
• Incorporate market, competitive, and partner information into our growth strategy
• Keep our CRM up to date and make pipeline activities transparent
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WHAT YOU SHOULD BRING:

• Initial experience in business development, sales development, growth, sales, consulting, or B2B client engagement
• Enjoying the opportunity to build new relationships and initiate conversations with potential customers
• Excellent communication skills in German and a good command of English
• A structured approach to work and proficiency in using research, CRM, or sales tools
• analytical thinking and the ability to understand target customers, industries, and market potential
• Initiative, a willingness to learn, and perseverance
• a professional demeanor and an instinct for which topics are relevant to decision-makers
• Practical experience with modern sales, research, and AI tools, and a solid understanding of how to use AI for target customer research, account prioritization, messaging, personalization, and more efficient outreach processes
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HOW YOU CAN SCORE EXTRA POINTS:

• Experience with outbound sales, LinkedIn Sales Navigator, HubSpot, Salesforce, or similar tools
• Experience in setting up AI-powered workflows for research, outreach, lead scoring, or CRM preparation
• Experience in the SaaS, contact center, CX, CRM, or AI fields
• Experience with campaigns, events, partner sales, or market analysis
• Understanding of enterprise customers and longer B2B sales cycles
• First encounters with Parloa, conversational AI, voicebots, chatbots, or AI agents
• Experience in testing and refining target audience outreach, messaging, or sales sequences
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WHAT WE OFFER:

• direct impact on growth, the pipeline, and market positioning
• close collaboration with experienced sales, operations, and Parloa experts
• A clear focus instead of a jack-of-all-trades approach: KINOVA specializes in Parloa and conversational AI
• Short lines of communication, quick decision-making, and a lot of responsibility from day one
• a role in which you’ll actively help shape how KINOVA expands into new customer segments, industries, and markets
• High-quality technical equipment, including the latest Apple laptop
• Germany Ticket or Mobility Subsidy
• flexible work arrangements with the option to work remotely
• regular team events
• modern sales, research, and collaboration tools such as HubSpot, Canva, and Google Workspace
• Direct interaction with founders, sales, marketing, and delivery teams

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