Berlin or Remote
KINOVA stands for smart customer experience through conversational AI. We help companies scale their customer communications using AI—with measurable results. Our clients are major players in industries such as aviation and finance. We work quickly, precisely, and with a focus on solutions. That’s why we need you.

ABOUT THE ROLE:
As Chief of Staff to Levin & Elisa, you’ll work directly with the executive team and support them in driving strategic initiatives, client projects, and internal initiatives forward quickly, systematically, and professionally.
This role is ideal for someone passionate about entrepreneurship, consulting, IT consulting, and enterprise clients—and who wants to do more than just coordinate; you’ll actively contribute ideas, organize, and make a visible impact.
You’ll be closely involved with the company’s most important issues: major clients, strategic decisions, internal management, presentations, regular meetings with shareholders, and operational implementation. You’ll bring order to complex issues, prepare content to a high standard, and ensure that things get done quickly and reliably.

YOUR RESPONSIBILITIES:

• You will support Levin and Elisa in their day-to-day operations as well as with strategic and operational matters.
• You create professional presentations, decision-making documents, and client materials in Google Slides, demonstrating a keen eye for design, clarity, and storytelling.
• You will assist with the preparation of quarterly business updates, shareholder meetings, regular internal meetings, and all-hands meetings.
• You will coordinate schedules, travel arrangements, follow-ups, and internal coordination, and ensure that processes run efficiently and reliably.
• You will drive cross-functional projects forward, track deadlines, responsibilities, and next steps, and identify potential roadblocks early on.
• You will work closely with internal teams and external stakeholders, including in the context of enterprise clients, IT consulting, and strategic growth initiatives.
• You’ll contribute your own ideas on how to make processes more efficient through AI, automation, and smart workflows.
• You will take on high-impact special projects, for example in the areas of corporate development, customer communications, internal management, process optimization, or go-to-market.

WHAT YOU SHOULD BRING:

• A completed or soon-to-be-completed degree, ideally in business administration, management, entrepreneurship, business informatics, engineering, or a related field
• A highly organized, efficient, and reliable approach to work
• Independence: You recognize what is important and take the initiative to drive issues forward
• Organizational skills for scheduling, travel, coordination, documentation, and follow-ups
• Excellent skills in Google Slides
• A keen eye for design, layout, storytelling, and professional materials
• Ability to quickly get up to speed on complex topics
• An interest in understanding enterprise customers, IT projects, and consulting methodologies
• Clear, friendly, and professional communication, both internally and externally
• Excellent command of German and English
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HOW YOU CAN SCORE EXTRA POINTS:

• Strong interest in entrepreneurship, management consulting, IT consulting, or enterprise business
• Initial experience with AI tools, automation, or your own small agents
• Experience in startups, consulting, venture building, or fast-growing companies
• An ability to present complex information in a compelling way to clients, management, or shareholders
• Enjoy working directly with Levin and Elisa and taking on responsibility
• Network or connection to WHU, TU Entrepreneurship, or similar entrepreneurial environments
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WHAT WE OFFER:

• Direct collaboration with our management team, Levin and Elisa, on the company’s most important issues
• Insights into strategic decisions, client projects, and corporate development
• Close proximity to major enterprise clients and challenging projects
• A role that offers high visibility, a great deal of trust, and a direct impact
• Not a traditional support role, but a blend of strategy, operations, project management, and an entrepreneurial mindset
• A fast-paced, dynamic environment where things get done and good ideas have an immediate impact
• Work in Berlin, ideally close to us in Charlottenburg, with short distances and direct communication
• High-quality technical equipment, including the latest Apple laptop
• Germany Ticket or Mobility Subsidy
• Flexible work arrangements with the option to work remotely
• Regular team events
• Modern sales, research, and collaboration tools such as HubSpot, Canva, and Google Workspace
• Direct interaction with founders, sales, marketing, and delivery teams
• A high degree of personal responsibility and creative freedom
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WHY THIS ROLE IS EXCITING: The customer experience is undergoing a fundamental transformation: Clicks, forms, and hold queues are giving way to natural conversations with AI agents. At KINOVA, you’ll be right at the heart of this market disruption. You’ll help companies not only become more efficient but also rethink their customer relationships. Don’t meet every requirement, but are you passionate about AI, customers, and growth? Apply anyway. We care more about how you think, learn, and take on responsibility than whether your resume perfectly matches the role.

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